Tow Command™ for Towing & Recovery
AI-powered towing, recovery, dispatch, and billing ERP
Tow Command is an AI-powered towing, recovery, storage, fleet, dispatch, billing, and customer management ERP for towing companies and roadside operations. It unifies job intake, dispatch, driver workflows, impound management, billing, payments, and AI receptionist into a single command platform.
How Tow Command™ Solves Towing & Recovery Challenges
Towing & Recovery operations face specific challenges. Tow Command™ is built to address them directly.
Phone-based dispatch with no digital workflow
Central towing command center with new job intake
No real-time driver visibility
Police and municipal tow intake, private-property tow workflows, and roadside assistance requests
Manual invoicing and payment collection
Light-duty, medium-duty, heavy-duty towing, and recovery and rotator operations
Impound lot management in spreadsheets
Driver assignment, truck and equipment assignment, and live dispatch board
No customer communication automation
Driver mobile interface with job status updates, GPS and location visibility
Paper job packets and lost documentation
Customer communications, digital job packets, scene photos, vehicle photos, and damage documentation
Key Features
Central towing command center with new job intake
Police and municipal tow intake, private-property tow workflows, and roadside assistance requests
Light-duty, medium-duty, heavy-duty towing, and recovery and rotator operations
Driver assignment, truck and equipment assignment, and live dispatch board
Driver mobile interface with job status updates, GPS and location visibility
Customer communications, digital job packets, scene photos, vehicle photos, and damage documentation
Electronic signatures, proof of service, and storage and impound management
Lot inventory, vehicle release workflows, and storage-fee calculations
Customer lookup, fleet management, driver management, and maintenance tracking
Repair tracking, rate templates, municipal and customer-specific pricing
Invoicing, payments, accounts receivable, and customer accounts
Insurance and commercial customer management
Operational reporting, owner and executive dashboards
AI receptionist, AI job intake, AI call summarization, and AI dispatch assistance
Public customer request portal and multi-location business support