Run your entire towing
& recovery operation
from one command platform.
Tow Command unifies job intake, AI dispatch, driver workflows, job packets, storage and impound, fleet, billing, and customer accounts — replacing the whiteboards, phone calls, and disconnected apps running your towing operation today.
A live command center tracking every active job — emergency, recovery, en route, and on-scene — with billing readiness scores and an AI operations director surfacing bottlenecks in real time.
Fleet units managed
AI dispatch & intake
Platform replacing 6+ tools
Missed after-hours calls
Every active job, on one screen.
See every tow, recovery, and roadside job in real time — status, location, driver, unit, and billing readiness — with an AI operations director flagging documentation deficits and dispatch bottlenecks before they cost you.
- Live KPIs: active, emergency, recovery, drivers on, and trucks available
- AI operations director surfacing bottlenecks and readiness gaps
- Job detail panel with status control, billing-ready score, and AI recommendations
Your operation's pulse, in real time.
Revenue pipeline, active jobs, collected, outstanding, fleet utilization, and profit trends across 12 weeks — the operational and financial visibility towing owners usually wait weeks to assemble.
- Revenue vs. expenses and job volume & margin charts over 12 weeks
- KPI cards across dispatch, drivers, fleet, billing, and storage
- Yard performance and top customers by volume ranked automatically
An AI director that watches your operation.
DTX AI monitors every active job and surfaces live insights — unassigned jobs, documentation deficits, high-priority recoveries, and the fastest available driver — so nothing slips through the cracks.
- Live insight feed: unassigned jobs, missing docs, and priority alerts
- Fastest-response driver and unit recommendations for dispatch
- One-click escalation to full AI command for deeper analysis
AI-matched dispatch, in seconds.
An awaiting-dispatch queue with an AI dispatcher matching each job to the closest available driver and unit — live job map, pipeline stages, and an assign-all command for rapid response.
- AI dispatcher with confidence scoring and auto-pilot option
- Pipeline stages: intake, assigned, en route, on scene, transport, billing
- Live job map with available drivers and units by response time
Drivers get everything, on the road.
A mobile interface with active job cards, route maps, fuel logging, and settlements — so field crews handle jobs, documentation, and expenses without calling dispatch.
- Active job card with location, vehicle, and drop-off details
- Route-to-job map with live progress tracking
- Fuel & expense logging and settlements in one app
Every job, billing-ready before it closes.
Digital job packets with completion checklists, scene photos, e-signatures, and documentation tracking — so billing never stalls on missing paperwork after the truck leaves.
- Completion checklist with required photos and authorization
- Signature & authorization capture at the scene
- Scene documentation, driver notes, and equipment used logs
Your whole fleet, rental-ready and tracked.
A fleet database tracking every unit — availability, assignment, mileage, capabilities, attached equipment, and DOT inspections — so you always know what's ready to roll and what's in the shop.
- Unit cards with status, yard, driver, current job, and jobs today
- Specifications: truck type, mileage, last service, and inspection status
- Capabilities and attached equipment per unit for smart assignment
Lot, lien, and release — all tracked.
Vehicle intake, lot management, storage-fee calculations, lien tracking, and gate releases in one place — so impound operations stay compliant and revenue never slips.
- Vehicle cards with status, plate, VIN, lot location, and balance
- Storage-fee accrual and outstanding balance tracking per vehicle
- Lien filing and release workflows for abandoned and police-hold vehicles
Tow-to-repair, converted automatically.
A repair shop workflow that converts tow jobs into repair orders — estimates, parts, labor, approvals, and invoicing — capturing revenue that towing operators usually lose to outside shops.
- Repair orders with parts, labor hours, and estimated totals
- Tow-to-repair conversion from completed tow jobs
- Status tracking: in progress, awaiting approval, completed, and invoiced
